General introduction to cultural competence
Using theory, practical examples and activities the training explores:
Invisible/ visible aspects of culture
Own cultural rules and behaviours and how cultures differ
Key areas where cultures clash
Reactions to differences and how misunderstanding can arise
Differences in verbal and non verbal communication
How culture affects work, management, teams, meetings
Different ways people negotiate, communicate and resolve conflict
Tips, techniques and strategies to improve comunication skills
Workshop themes include:
Managing a cross cultural workforce
Managers today work with colleagues, staff and clients from all over the wold. Managers require skills in cultural competence to avoid cultural misunderstandings that can damage internal and external working relationships which damage business.
Cultural competence training for management looks at how to manage diverse teams, how to communicate across cultures, plan meetings and how to maximise on a multicultural team.
Working in cross cultural teams/ EU Project Partners
People work better when they know each other’s cultural styles such as differneces in approaches to meetings, correspondence, negotiating, planning, setting deadlines. These cultural differences mean that working with colleagues from other cultures can lead to misunderstands which can damage relationships and damage business!
Cultural competence training for teams helps members understand and appreciate cultural differences, looks at the visible and invisible aspects of culture, verbal and non verbal communication to promote better understanding and builds trust and strengthens working relationships which leads to a successful team building business success.
Relocating staff to this region
One of the main reason why staff don’t settle in a new job in a new region is the difficulty they face trying to understand and adapt to a new culture.
Relocation training provide the necessary cultural briefing to provides an introduction to the region, its history, politics and culture, advice on local working practices, how to work with colleagues and settle into a new life by helping them understand and minimise culture shock.
Working with Youth
Our world is much more accessible for young people both in real life and online. Young people now study, live and socialise in a very diverse landscape.
Cultural competence training for youth explores cultural expectations of how we act and behave, how to communicate and how we react to differences to avoid misunderstanding and promote better understanding across cultures.
We have delivered tailor made training across all sectors, including youth, education, hospitality, engineering, science, local authority, healthcare, public and community sector. Contact us for more information and sample programmes for training in your sector.